Isle Assist – Terms & Conditions
Effective Date: April 2026
Welcome
Welcome to Isle Assist.
I provide professional, detail-driven support across business administration, relocation, and event management. These terms are designed to ensure a clear, efficient, and well-managed working relationship from the outset.
By engaging my services, you agree to the following.
Services
Business Support
Flexible administrative and operational support to help you stay organised and focused. This may include scheduling, communications, coordination, and tailored assistance based on your needs.
Relocation to the Isle of Man
Practical, well-coordinated support to make your move as straightforward as possible. Services may include accommodation guidance, relocation planning, and local integration.
Event Management
I offer two levels of event support, depending on how involved you would like me to be:
Full Circuit – Complete Event Management
A fully coordinated service covering planning through to delivery.
This may include:
- Event planning and structure
- Supplier and venue coordination
- Logistics, timelines, and oversight
- On-the-day management
You have a single, consistent point of contact throughout.
Pit Lane – On-the-Day Coordination
Operational support focused on smooth delivery.
I will:
- Manage event flow and timing
- Coordinate suppliers on-site
- Resolve issues as they arise
- Act as your on-site point of contact
This service is focused on execution rather than planning unless agreed in advance.
How I Work
I act as an independent coordinator and service provider.
- I organise and oversee, while suppliers remain independent
- You typically contract directly with venues and providers
- I do not enter into financial commitments on your behalf unless agreed
My role is to bring structure, clarity, and reliability to each stage of the process.
Fees and Payment
- Invoices are payable within 7 days
- Payment is made via BACS unless otherwise agreed
- A deposit or advance payment may be required before work begins
For ongoing or administrative services:
- Time may be tracked using professional tools
- Pre-booked hours or packages are allocated and billed accordingly
- Services may be paused if payment becomes overdue.
Cancellations
I understand that plans can change.
- With reasonable notice, I will aim to fairly reflect any unused time or work not yet undertaken
- Short-notice cancellations may incur charges based on time committed and arrangements made
- Event-related deposits are generally non-refundable due to advance preparation
If I need to cancel, any unused fees will be returned.
Your Responsibilities
To ensure everything runs smoothly, you agree to:
- Provide accurate and timely information
- Approve key decisions and arrangements
- Ensure required permissions or licences are in place
- Maintain clear and responsive communication
Events – Key Points
- Suppliers (venues, catering, etc.) operate independently
- While I coordinate them, I do not control their performance
- Supplier agreements are usually made directly with you
- Additional on-site time is charged at a pre-agreed hourly rate
Confidentiality
All information shared is handled with care and discretion and used solely for the purpose of delivering the agreed services.
Liability
I aim to deliver a professional and reliable service at all times. However:
- I cannot guarantee third-party supplier performance
- I am not responsible for circumstances outside my control (such as weather, travel disruption, or supplier issues)
- My liability is limited to the fees paid for the relevant service
- Nothing in these terms affects your legal rights.
Changes to Terms
These terms may be updated from time to time. The latest version will apply to future work.
Governing Law
These terms are governed by the laws of the Isle of Man.
Contact
Isleassist@outlook.com